Refund Policy

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 Refund & Cancellation Policy

 

My goal is to provide compassionate and reliable support throughout your pregnancy, birth, and postpartum journey. Because birth doula services require reserving time on-call and limiting the number of clients accepted each month, the following refund policy applies.

 

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Deposit Policy

 

A non-refundable deposit of $500 is required to reserve your estimated due date and secure my availability.

 

This deposit compensates for reserving your due date on my calendar and beginning prenatal support.

 

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Client Cancellation

 

If you choose to cancel doula services:

 

Before 36 weeks of pregnancy

You will receive a refund of any payments made excluding the non-refundable deposit.

 

After 36 weeks of pregnancy

No refunds will be issued, as I will already be on-call and have declined other clients for that time period.

 

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If Birth Occurs Before Doula Arrival

 

If the birth occurs too quickly for me to arrive in time, no refund will be issued. However, I will still provide:

 

• Immediate postpartum support if possible

• A postpartum visit

• Birth processing support

 

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If I Am Unable to Attend the Birth

 

In the rare event that I cannot attend your birth due to illness, emergency, or circumstances beyond my control:

 

• A backup doula may attend in my place, or

• A partial refund will be provided for the labor support portion of the package.

 

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Postpartum & Hourly Services

 

Postpartum services canceled with 24 hours notice will not be charged.

 

Sessions canceled with less than 24 hours notice may be billed for 50% of the scheduled time.

 

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Commitment to Care

 

Birth is unpredictable, and I am committed to providing the highest level of support possible. My policies are designed to ensure fairness while maintaining availability for the families I serve.